How to Make the Citation of this Document using the INPE Standard (BibINPE Format)
VILLAFRANCA, B. C. L.; LOUREIRO, G. Stakeholder analysis process using cognitive mapping. In: STJEPANDIć , Josip; ROCK, Georg; BIL, Cees (Ed.). Concurrent Engineering Approaches for Sustainable Product Development in a Multi-Disciplinary Environment. London: Springer, 2013. p. 1069-1080. ISBN 978-1-4471-4425-0, 978-1-4471-4426-7. DOI: <10.1007/978-1-4471-4426-7_90>. Available from: <http://doi.org/10.1007/978-1-4471-4426-7_90>.
How to Make the In-Text Citation (by author/year)
... as proposed by Villafranca and Loureiro (2013).
... may be found in the literature (VILLAFRANCA; LOUREIRO, 2013).